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Call us : +91-97856 66022

Free worldwide shipping on all orders over $50

Return Policy

The Easy Return Process

  • Return request must be raised within 15 days, after receipt
  • Call us on +91-97856 66022 or email at sj.vimlainternational@gmail.com
  • We will get the item picked up on your behalf from your place at a mutually decided time.
  • Whenever you choose to self-ship the item, dispatch it within 48 hours of raising the return request.
  • On receipt of the returned item, it goes through a quality check. If the item is damage-free, we will initiate the refund process within 48 hours

Terms & Conditions

  • Return the item within 15 days of the receipt.
  • Return in the same condition in which it was delivered to you.
  • Do not use, wash, alter/tamper or soil the rug.
  • A damaged item will not be eligible for return.
  • Item must have the original packing, labels and tags intact, altered and illegible serial number will also void return.
  • We will initiate the refund or replacement once the item passes through quality inspection.
  • In case you receive a damaged/defective item, notify us within 48 hours of receipt. We might request you to share the picture of the rug at sj.vimlainternational@gmail.com We will replace it without any cost after examine the returned items
  • India: “15 Days Hassle Free Return” is valid for purchase within India only (Not applicable for custom rug).
  • International- Return policy is applicable on manufacturing defects only.
Free Worldwide shipping

On all orders above $50

Easy 30 days money back

On product unmatch with your desgin

International Warranty

Offered in the country of usage

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